Shipping
At bjiujitsu.com, we are committed to delivering your orders as quickly and efficiently as possible. Please review our shipping policies below:
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Processing Time: Orders are typically processed within 5-7 business days (excluding weekends and holidays). Custom or pre-order items may require additional processing time.
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Shipping Time: Standard shipping within the USA takes 5-7 business days. Expedited shipping options are available at checkout.
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Normal Order Shipping: Normal orders will take 5 to 7 days to ship.
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Customized Order Shipping: Customized orders will take 1 to 2 weeks to ship.
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International Shipping: We currently ship within the United States only.
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Shipping Costs: Shipping costs are calculated at checkout based on your location and selected shipping method. Free shipping is available on orders of $300 or more.
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Shipping Carriers: We use DHL, FedEx, or USPS to ship all of our products.
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Custom Gear Shipping Time: Shipping time for custom gear varies based on the time of year, but typically all custom orders ship within 15 business days.
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Tracking Information: A tracking number will be provided once your order has shipped. You can track your package via the carrier's website.
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Lost or Delayed Packages: If your order is lost or delayed, please contact us at support@bjiujitsu.com, and we will assist you in resolving the issue.
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Urgent Orders: If you have an urgent order, please email or call us to inform us, and select Rush Order Shipping at checkout.
Frequently Asked Questions (FAQs)
Q. Do I receive an invoice?
A. Yes, right after you place an order, you should be getting an e-invoice via email.
Q. What kind of payment methods do you accept?
A. We accept all major credit and debit cards.
Contact Us
For any questions or concerns regarding shipping and returns, please contact us at:
Email: support@bjiujitsu.com
Phone: 959-777-1012
Address: 12538 Basque Pl Woodbridge, VA 22192 USA
Thank you for choosing bjiujitsu.com! We appreciate your support and look forward to serving you.